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Funeral Consumers Alliance
 of Western Massachusetts

     We are your non-sectarian, non-profit, unpaid-volunteer membership organization whose mission is to promote and protect a consumer's right to choose meaningful, dignified, and affordable final arrangements: funeral or memorial services, care of the body and disposition of human remains (including burial, cremation or donation)
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& what you need to
 know before you go

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Home Page

New Item ANNUAL MEETING SCHEDULED for April 27

Our 2008 Annual Meeting will be held April 27  from 2:00 - 4:00 p.m. at the Springfield Main Library on State Street in the Community Room - first floor.  Parking is across the street, or in the rear of the Quadrangle.


After a short business meeting including election of Officers and Board Members, Andrew Sexton, MD from the Medical Examiners Office will speak on "Everything you wanted to know about what a Medical Examiner does, but were afraid to ask."  I'm sure we will all learn something!


Come to meet and support your Board.  Come to ask questions, obtain information and give your experience.  Remember we are the only organization doing what we are doing in the Valley.



Check out the following:


SPEAKERS NOW AVAILABLE FOR YOUR GROUP
On the topic of "What to Know ... Before you Go"
- see details on the PROVIDERS PAGE

FUNERAL HOME PRICE SURVEY 2006
Now available in association with our Funeral Home Listings

Check out our Links Page

1. Good Article on "Planning a Funeral"
Excellent general discussion and references (details, including list of funeral homes, are specific to the Greater Boston area for which this article was written). It is in pdf file format. Note: click here if you need to download free Adobe Reader to open pdf files.

2. New book by Mark Harris titled GRAVE MATTERS (2007, Scribner, New York, ISBN 0743277686)
"This is an excellent exploration of several forms of disposition of a body leading chapter by chapter to a very logical concluding chapter on "green burial". Each chapter has been carefully researched and is given sympathetic coverage." - quoted from an Amazon.com customer review.
Link to Amazon.com information and reviews.

3. What to do if you have been violated - complaint forms for both the Federal Trade Commission and the Commonwealth's Office of Investigations.

Federal Trade Commission Consumer Complaint Form
https://rn.ftc.gov/pls/dod/wsolcq$.startup?Z_ORG_CODE=PU01

Commonwealth of Massachusetts Office of Investigations Application for Complaint
http://www.mass.gov/dpl/boards/forms/complaint.pdf
Note: click here if you need to download free Adobe Reader to open pdf files.


FCAWM Website continues to serve hundreds of visitors each month
Click here to see the website statistics (last full month reported - February 2007).


Volunteers needed to help with Funeral Home Survey
List of funeral homes from which we still need general price lists

FAQ - Questions we have been asked

Q: What is the Gorey Kit?
A: It is a packet of forms and guidelines for end-of-life planning which the FCAWM provides to new members. It is otherwise available from FCAWM for $10.00.

Q: Is the book Dealing Creatively with Death (14th edition) still available?
A: Yes; contact FCA in South Burlington, Vermont, at 1-800-765-0107.

Q: Does FCAWM hold final arrangements documents that might have been filed in the past by members of the late Springfield Memorial Society?
A: It is not clear to us whether this organization ever did maintain such files, but we do not have any files of that kind now.

Q: Does FCAWM have any special or discount arrangements with funeral providers for its members?
A: No; our priority at this time is to provide pricing information from area funeral homes through our biennial survey.

Planning Ahead

Have you considered what immediate decisions must be made by your family when you die?

Have you and your family discussed these decisions and arrived at an understanding?

Do your present plans provide for memorial or funeral arrangements that you and your family would really want to have?

If the answer to any of these questions is "no," you may not be facing the eventuality of death realistically. When death occurs in a family in which there has been no advance planning, the survivors generally will accept conventional and costly funeral arrangements because of emotional stress, social pressures and lack of time.

The Need for Advance Planning - by making plans now, you and your family can determine the procedures and services that you will want. This should be done prior to need, when reason can prevail rather than emotion. A meaningful departure from prevailing custom, if carefully planned in advance and responsibly carried out, will be readily accepted by family, friends and the community. Considerable expense, uncertainty and often family tensions can be eliminated when a person has previously indicated her/his wishes rather than leaving these decisions for the survivors.

About Us

The purpose of the Funeral Consumers Alliance of Western Massachusetts (formerly known as Memorial Society of Western Massachusetts) is to provide, for residents of Berkshire, Franklin, Hampden and Hampshire counties of Massachusetts, a non-sectarian, non-profit, unpaid-volunteer membership organization whose mission is to promote and protect a consumer's right to choose meaningful, dignified, and affordable final arrangements: funeral or memorial services, care of the body and disposition of human remains (including burial, cremation or donation). The Alliance pursues its mission by:

a. Encouraging and facilitating advance planning by consumers;

b. Providing information on available options and resources, related laws, regulations and practices;

c. Serving as a consumer advocate organization regarding current and proposed laws, regulations and practices; and

d. Providing any other services consistent with this mission.

We can provide information that you will need for advance planning and that will help you to put your beliefs into practice. We do not presume to change or interfere in any way with existing beliefs or ceremonies.

Other than information, we provide no services. We do not, ourselves, provide funeral
or memorial services, care of the body, disposition of human remains (burial, cremation or donation) or any type of insurance, trust, or other financial arrangement to cover the cost of such services. Nor do we normally negotiate on behalf of individual consumers with those who do provide such services.

We do not charge for the information we provide. We ask only for donations (no mandatory fees) to help our Alliance cover its costs. Because we do not have 501(c)(3) status, donations are not generally tax deductible. A donation does entitle you to the benefits of membership.

We are an affiliate of the national Funeral Consumers Alliance, Inc. (http://www.funerals.org)

The Membership Page describes the benefits of membership and provides links to the application form as well as a list of helpful brochures that are available.

The
Providers Page presents information about funeral homes, crematories, and retail casket outlets serving Western Massachusetts and an introduction to the basic information you should have before contacting these providers as part of planning final arrangements for yourself or others. Learn how to arrange for one of our members to speak to your group on the topic of "What to Know ... Before you Go".

The Links Page provides access to the wealth of information including that on the national Funeral Consumers Alliance website. Both our federal and state website links include very helpful consumer oriented sections in addition to the actual regulations and laws which govern what funeral directors, crematory and cemetery operators can and cannot do in the Commonwealth of Massachusetts. Additional links lead to information on many other topics related to end of life issues.


Current Trustees
Doug Bamshaw, Springfield; 
Carol Coan, Greenfield;

John Fatherley, Chicopee
Cecelia Lewonchuk, Springfield
Eileen Pratt, Springfield;
Will Thayer, Springfield;


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